The safety of the food we produce is always top priority having been manufacturing raw food since 2010 with thousands of satisfied customers.
Remember to always store and handle our raw pet foods just the same as you do raw meat for yourself.
Our own manufacturing site has been approved by the Animal and Plant Health Agency (“APHA”) for the production of raw pet food for dogs and cats. We are inspected regularly by APHA and carry out all required microbiological testing for Salmonella and Enterobacteriaceae.
Our APHA approval number is 40/044/8114/ABP/PTF and our Registration Number with Trading Standards is GB/304/R06/0147.
We have excellent HACCP (Hazard and Critical Control Point plan) in place and all our raw foods comply with the legal trading requirements.
We are members of the Pet Food Manufacturers Association (“PFMA”) and were a founder member of the Raw Food Group. The PFMA launched best practice guidelines on the Manufacture of Raw Pet Food, which has been developed in conjunction with Defra, the Animal and Plant Health Agency (APHA), Public Health England (PHE) and the Food Standards Agency (FSA). As members we had an input in this document and adhere to the guidelines.
We proactively communicate, on both our packaging and on our website, the need for careful handling and storage of our raw meat products to minimise bacteria. We however have no control over how our products are handled and stored once they leave our facility.
We take great pride in the safety of the pet foods and treats that we produce. We regard the safety and provenance of the raw materials used in our products as being of the utmost importance. Indeed, to help us achieve quality, safe and efficacious products we ensure that we only work with assured suppliers.
We operate a positive release for salmonella – if a batch we have sent for testing has a positive Salmonella the batch is destroyed and is not released for sale.
We are not obliged to test for Campylobacter, we trust the assurances of our suppliers to provide us with quality raw materials.
It is vital that you defrost the food in the fridge, as per our recommendation, and use it within four days of it being defrosted. As with handling any raw meat, whether it is for you or your pet, we would advise where possible to store the raw food separately and ensure your work surfaces, utensils, pet bowls and hands are kept clean. Please ensure you always follow the advice on our packaging - wash hands after handling any raw meats and before you touch anything else. Clean any juice spills with soap and water to ensure safety for you and your pets.
A dog's digestive tract is much shorter than that of a human, meaning that even if a dog did eat some bad meat it is likely to pass through their system too quickly to cause a problem. Your dog has most probably eaten things on a walk that would make a human ill, such as dead fish, birds, faeces of other animals – and they’ve been none the worse for it. Dogs exist in a bacterial-rich environment every day. Never forget that dogs spend much of their day sniffing other dog’s behinds and licking their feet after they get home from a long walk. From a bacterial perspective, raw food is a mere drop in the ocean!
