Click & Collect

Did you know we offer a Click & Collect service from our HQ in Camberley, Surrey? Just select the Click & Collect option when placing your order!

Our team will ensure your order will be ready for your collection.  Please allow at least three hours’ notice during our normal shop hours of 9am to 5pm Monday to Friday and 10am to 2.30pm on Saturdays.

Our address for collection is Units 10-12 Trade City Frimley, Lyon Way, Frimley, Camberley, Surrey GU16 7AL.

Some Satnavs don't always find us!  We are at the very end of Lyon Way.  You will pass DPD on your right, follow the road round to the left and we are the last unit on the estate. Visitor’s parking is immediately on the left.  You will be asked your name and order number so a member of our team can assist you with your collection.

Remember to bring your Bag for Life with you as we don't supply plastic bags or boxes for Click & Collect orders.

If you have any queries, please do not hesitate to get in touch, click here.

Shop and Click and Collect opening hours for the Platinum Jubilee Bank Holiday 2022.


Please note, Natural Instinct will be closed on Thursday 2nd  & Friday 3rd June 2022, resuming as normal on Saturday 4th  June 2022 - 10:00 - 14:30.

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