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Click here for festive shipping and delivery dates over Christmas and New Year.

Christmas Shipping & Delivery

IMPORTANT: Black Friday Deliveries

Black Friday and Cyber Monday are fast approaching and we have been warned by our courier DPD that they are expecting a huge surge, causing delays in their network. Please allow up to 1-3 days for your delivery during this peak shopping period.

DPD have made the decision to remove premium shipping options (pre-10.30am or pre-12pm delivery slot). These will not be available between now and 3rd January 2021 so all future orders will be sent on a standard delivery.

Thank you for your understanding.

Christmas 2020: Shipping & Delivery Information

The Festive Season has arrived! 

Please see below our information on festive shipping and delivery dates over Christmas and New Year.

Customer Shipping Dates

Last shipping dates before Christmas:

1 day postcode

Order before 1pm on Tuesday 22nd December for delivery on Wednesday 23rd December

2 day postcode

Order before 1pm on Monday 21st  December for delivery on Wednesday 23rd December

 

Last shipping dates before New Year: 

1 day postcode

Order before 1pm on Tuesday 29th December for delivery on Wednesday 30th December

2 day postcode

Orders placed before 1pm on Tuesday 29th December for delivery on Thursday 31st December

 

2-day post code areas:

- Jersey

- Guernsey

- Northern Ireland

- Ireland

- Isle of Man 

- Isle of Scilly

- Scottish Islands

- Scottish Highlands

Stockists Shipping Dates

Last shipping dates before Christmas:

1 day postcode:

For orders under 100kg

Order before 11am on Tuesday 22nd December for delivery on Wednesday 23rd December

For orders between 100kg - 250kg with DPD

Order before 3pm, on Monday 21st  December for delivery on Wednesday 23rd December

For orders over 250kg

Order before 3pm, on Monday 21st  December for delivery on Wednesday 23rd December

 

2 day postcode:

For orders under 100kg

 

Order before 11am Monday 21st  December for delivery on Wednesday 23rd December

For orders over 100kg

 

Order before 3pm, on Friday 18th December for delivery on Wednesday 23rd December 

 

(Please note: there will be no deliveries on 24th December)

Delivery dates between Christmas and New Year:

*Deliveries to Scotland will resume from 6th January due to the Bank Holiday observed on 4th January 2021.

 

1 day postcode:

For orders under 100kg

 

Order before 11am Tuesday 29th December for delivery Wednesday 30th December

For orders between 100kg-250kg with DPD

 

Orders placed before 12pm on Thursday 24th December should arrive Wednesday 30th December

For orders over 250kg

 

Orders placed before 12pm on Thursday 24th December should arrive on Wednesday 30th December

Orders 100-250kg+

Orders placed after 12pm Thursday 24th December will be shipped on Monday 4th January for delivery on Tuesday 5th January

 

2 day postcode:

For all orders

 

Orders placed before 12pm Thursday 24th December will be shipped Tuesday 29th December

For orders placed after 12pm Thursday 24th December

 

These will not be shipped until Monday 4th January* for delivery on Tuesday 5th January

 

Normal shipping resumes 4th January 2021.

 

Customer Sales and Support and Wholesale Opening Hours

 

Monday 21st December

8.30am – 5:00pm

Tuesday 22nd December

8.30am – 5:00pm

Wednesday 23rd December

8.30am 5.00pm

Thursday 24th December

8.30am – 2.00pm

Friday 25th December

CLOSED

Saturday 26th December

CLOSED

Monday 28th December

CLOSED

Tuesday 29th December

8.30am – 5:00pm

Wednesday 30th December

8.30am – 5:00pm

Thursday 31st December

8.30am – 2:00pm

If you require further information, please contact our Customer Sales and Support Team on 01276 608500 or email hello@naturalinstinct.com

Merry Christmas from everyone here at Natural Instinct!