Christmas & New Year Opening and Shipping Information
Please see below some useful information for the Festive period
Please be aware, some DPD depots are experiencing unprecedented delays and as a result, we have restricted shipment to these areas. There will be no shipping options on checkout if your delivery address has been affected.
Shipping and Delivery Dates
For delivery before Christmas, we recommend that you place your order the week commencing 12th December.
Our shipping dates over the Festive period are:
Mainland GB
- For orders up to 150kg, please order before 1pm on Tuesday 20th December for delivery on Wednesday 21st December.
- For orders 151kg to 249kg, please order before 1pm on Monday 19th December and we will endeavour to deliver your order on Thursday 22nd December.
- For palletised orders of 250kg and above, please order before 1pm on Wednesday 21st December and we will endeavour to deliver your order on Friday 23rd December.
- We will not be offering a Saturday delivery service on Saturday 24th December or 31st December.
All orders placed between 22nd and 28th December will be sent via DPD:
- Please order before 1pm on Saturday 24th December and we will endeavour to deliver your order on Wednesday 28th December or Thursday 29th December.
- Please order before 1pm on Wednesday 28th December and we will endeavour to deliver your order on Thursday 29th December.
Please note there will be no palletised deliveries between 28th December 2021 and 3rd January 2022.
Our next palletised delivery will be on Wednesday 4th January 2023 and orders must be placed before 1pm on Friday 30th December.
Jersey, Guernsey, Scottish Highlands and the Isle of Mann
- Please order before 1pm on Monday 19th December for delivery on or before Thursday 22nd December.
- Please order via the website before 1pm on Friday 23rd December for delivery between Wednesday 28th December and Friday 30th December.
- Please order before 1pm Friday 30th December for delivery on Wednesday 4th January and Friday 6th January
Deliveries return to normal from Tuesday 3rd January 2023, except for deliveries in Scotland as there is a Scottish Bank Holiday.
Customer and Sales Support Opening Hours
Please note when the office is closed, we will not be able to offer the Click & Collect service.
|
Date |
Hours |
|
Monday 19th December |
Normal hours |
|
Tuesday 20st December |
Normal hours |
|
Wednesday 21st December |
Normal hours |
|
Thursday 22nd December |
Normal hours |
|
Friday 23rd December |
Normal hours |
|
Saturday 24th December |
Click & Collect hours open 10am – 2.30pm |
|
Sunday 25th December |
CLOSED |
|
Monday 26th December |
CLOSED |
|
Tuesday 27th December |
CLOSED |
|
Wednesday 28th December |
Normal hours* |
|
Thursday 29th December |
Normal hours* |
|
Friday 30th December |
Normal hours * |
|
Saturday 31st December |
Click & Collect hours open 10am – 2.30pm |
|
Sunday 1st January |
CLOSED |
|
Monday 2nd January |
CLOSED |
|
Tuesday 3rd January onwards |
Normal hours |
* Please note that opening hours may vary due to skeleton staff.
WE WISH YOU A VERY MERRY CHRISTMAS AND A HAPPY NEW YEAR!
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