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Food Preparation & Handling

  • How should I handle Natural Instinct foods?
    As with handling any raw meat and before you touch anything else, you should ensure that your hands are washed with soap and water. Clean any juice spills to ensure safety for both you and your pets. Do not allow cross-contamination between surfaces of Natural Instinct foods and cooked meats. Always make sure that your pet's bowl is washed clean before and after each meal.
  • Do I need to cook Natural Instinct before I feed it to my pet?
    No! Natural Instinct raw food should be served raw, as nature intended, preventing the loss of nutrients. Further more, cooking the food means you will be cooking the bone contained in the recipe, which even though it has been ground and minced, may cause even small fragments to become brittle or sharp.
  • Can Natural Instinct be re-frozen?
    Your Natural Instinct order should arrive frozen. If the food has partially defrosted by the time you are ready to put it in the freezer, you can refreeze it safely. However, if it has reached room temperature it will keep fresh in a fridge for 2-3 days. You should store your Natural Instinct food just like you would keep food purchased from a supermarket.

    Always remember that raw meats should be stored at the bottom of the fridge.
  • How long will Natural Instinct keep?

    If frozen, Natural Instinct will keep for 9 months. Once defrosted we do not recommend keeping it for more than four days in your fridge (our Country Banquet Fish for cats, Puppy & Kitten Weaning Paste and Pure Offal is  two days). Remember all our food is made from fresh ingredients, so if it smells good enough for you to eat, it is good enough for your dogs and cats! You would not eat bad meat and neither should your pet.

  • How do I introduce treats & bones?

    For any dog or cat that has never eaten raw meat before, we recommend allowing a month to adjust to their new diet before introducing any additional bones.

    The reason for this is to allow the gut to stabilise and adapt to handling the breakdown of bone in their new raw meat and bone diet. Excessive bone in their diet can lead to constipation.

    Dogs must learn how to chew bones. When introducing a bone to an adult dog that has never learnt how to handle carcasses it is better to give a bone with sinew and fascia attached in larger pieces that cannot be swallowed whole e.g. play bones. The dogs learn to use their back crushing teeth to break down the bone before swallowing. We advise avoiding small chicken wings for larger dogs until they have learnt to handle bone correctly to avoid them attempting to swallow the bones whole.


    When feeding bones, remember the three S's

    Supervise - Always supervise your pet when feeding bones.

    Separate - If you have a multi-dog household separate them when feeding bones to avoid fights.

    Size - You may initially have to teach your pet to eat bones, especially if they like to gulp   their food. Start with a bone larger than the size of your pet’s head to ensure it can’t   be swallowed e.g. a cow femur (knuckle end) for giant breeds.